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You will be able to define the number of days in the season detail screen (menu organisation context > Initialisation > Seasons):

Compute the reservation payment deadline

  • The number of days at season level are default values that may be overridden at product level
  • If the number of days has been set-up (either at season level, at product level, or both)
    • If the confirmation delay after reservation has been set, compute a reservation deadline DL1 by adding the confirmation delay after reservation to the reservation date
    • If the confirmation delay before start time has been set, compute a reservation deadline DL2 by subtracting the confirmation delay before start time from the product validity start date
    • Consider the minimum of DL 1 and DL 2
    • If the computed reservation deadline is before the reservation date, consider the reservation date as the deadline
    • If DL1 or DL2 can't be computed (because the information needed to compute them isn't available), it is simply ignored in computation above
  • If no number of days at all has been set up
    • Consider the performance start date or the timeslot start date or the season end date depending on the product family.

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Info
titleProduct families taken into account

 The EXPIRATION DATE reservation payment deadline is only calculated for reservation orders for products from the following product families:

  •  Event/Competition
  •  Visit pass/Timeslot pass/Open pass
  •  Hospitality
  •  Service
  •  Goods
  •  Membership

The date is computed for orders created on Box Office and Ticket Shop

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