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If the group member doesn't react, the group lead may resend a consent request email explicitly by clicking on the email icon:

The Active status shows that the group member has already given his consent. The Pending status shows that no consent has been given yet.

Info
titleAdding a new contact to the Friends & Family group

When a group lead adds a member to his group that doesn't exist yet, the newly created contact will receive two emails:

  • An email to set the password
  • An email requesting the consent to be added to the group

Managing the Friends & Family groups from the back-office

Getting started

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An operator can see the members of a group in the Connections menu of the contact detail. He can also send the request consent email to a given member of a group.

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Getting started

The consent feature may be enabled separately for each organization in screen below:

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Info
titleHandling of existing Friends & Family groups

By default, SecuTix will set all the connections created prior to this new feature consent in an active state, meaning that the group leads will have the same full access rights as before. However, you can ask SecuTix to set all these connections in a pending state, meaning that the group leads will have to request the consent according to the providing consent section above. This solution is preferable from a GDPR point of view. However, you should inform your regular customers about this change because of its impact.