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This new feature will allow you to better organize the delivery of tickets, by allowing your customers to choose a time-slot, within the opening hours daily range, to pick up their tickets.
How to get started
Go to Organization context >> Shipment Mode >> Select and Open a "hand to contact postponed" existing shipment mode.
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- When Required is set to “yes”, collection date/time field is mandatory in the ticketshop.
- When Required is set to “yes”, collection date/time field is optional in the ticketshop.
Pick-up date selection on Ticketshop
During check-out, in the second step Delivery, if configured accordingly, the “hand to contact postponed” delivery method, will allow your customers to set a date and time on top of the details of the person who will be collecting the tickets.
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Once set, this information will be available in the order summary.
Pick-up date selection in the back-office
In the Sales context, select a file >> Details >> Shipments >> Edit Shipment
If the selected shipment mode is the “hand to contact postponed”, the Collection date/time field will be accessible in the Shipment modification screen.
Misc
The selected date and time will be available in the reporting domain D_SHIPMENT_LIST_SHIPMENT v1.0
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