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The new reset password procedure can also be triggered from the contact detail screen by clicking on the reset password button.


An email containing the reset password link is also sent to the contact in following cases

  • The operator creates a new contact with an internet account
  • The operator creates an internet account for an existing contact

Getting started

  • The feature is available automatically.
  • You can customise the email sent to the end customer and containing the reset password link by updating the document template of the document belonging to document class Reset password (menu institution context > initialisation > Document types, search document of class Reset password)

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