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- Bank file: you can either let the import function get the file from the FTP server (which URL is defined at batch level) or upload it manually
- Email configuration: you can decide to send an email (or not) to the end customer in order to inform him about the performed direct debit (click No to send an email). If you decide to send an email, following information must be provided:
- The email may be sent to the purchase contact or payment contact
- The email's origin (i.e. the sales channel and point of sales from which the email is sent).
- The email's template in case of success. It must be a document type of document class instalment payment success email
- The email's template in case of failure. It must be a document type of document class instalment payment failure email. Note that the current bank file won't provide any information about failed payments. However, this parameter has already been foreseen in case of future ease.
- The document template. It's a document type belonging to document class file recap (file summary)
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By default, the internet users or operators have to enter the BIC code of the end customer's bank account. You can request a SecuTix service to make the BIC optional for a list of countries. For example, you can decide that end customer residing in the same country as your institution don't have to enter the BIC code but still require the BIC for end customers living abroad. |