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Note
titlePrerequisite

Please note that our Enhanced E-commerce Tracking is only supported if you are using Universal Analytics tracking and Google Tag Manager. If you have not yet activated the Enhanced E-commerce Tracking, please get in touch with our service team to ensure a proper setup.


Context

Excerpt

You are a strong user of the Google Analytics enhanced e-commerce tracking and you want to gain a deeper understanding of your visitors behavior especially on the products and promotions impressions, clicks and a more detailed view on the checkout process of your visitors. Our Enhanced E-commerce feature has been further extended and is here to provide you with all those details.


Solution

Following the delivery of Cart and user info tracking on Enhanced E-commerce in Whymper V3, we have continued our journey to enrich the e-commerce tracking data for our online sales platform in Bishorn V1.  This time, we focus on understanding product impressions and clicks, promotion impressions and clicks and the checkout process. 


Info
titleProduct families supported

Applies for all internal sales channels that enables the pos-param "Enable enhanced e-commerce tracking", applies for all product families (includes Season ticket, Hospitality)

The SecuTix data layer is not pushing data on the self-exchange online pages. 


1. Product impression

Push product impression data to datalayer as follows :

Code Block
languagejs
titleProduct impression DataLayer Example
collapsetrue
<script>
dataLayer.push ({
  'event':'ee-productImpression'
  'ecommerce': {
    'impressions': [{
      'id':'12345678',                  // Product ID, Tour ID. If on landing display multiple timeslots or multiple performances, push product ID of the Pass or Event multiple times.
      'name':'Romeo & Juliet',          // Product name, Tour name
      'brand':'Event / Drama',          // Product Family Type / Topic of the product (if set) 
      'position':0,                     // Position of a product in a given Section (landing page) or Product type (Landing page list view or Normal view). Position of a product in a Section can be different if user change the day view (Today, Tomorrow, After,...)
      'list': 'Hot topic'               // On Landing page content return Section name, on Landing page list view return Product type name (for a Product type products can be grouped by topic (sub-grouping), please set position and list by Topic name in this case
     },
     {
      'id':'ABC124',
      'name':'Product Name',
      'brand':'Product Brand',
      'position':1,
      'list': 'Hot topic'
     }]
   }
});
</script> 


Getting started

To activate the enhanced e-commerce tracking go to the corresponding sales channel > point of sales > in the Google anaytics sections make sure to check the Enable enhanced e-commerce option.

You may need to do some setup on your Google Analytics account to make the best out of the Enhancer E-commerce Tracking. In order to best help you on this process, our service team offer you a service to provide an end-to-end activation solution.

Image Added

Before starting with the content:

  • Title should be concise, in the same style as the other title. Keep in mind that we are showing both the title and the excerpt below on the release note page - so no need to be too long. Always create the page first in the "Work in progress (not public)" page, "Sprint x -" prefix and inside one of the "component (WIP)" page. If you feel a component is missing, ask GTH.
  • Put labels on the page, especially the ones used in the "Guide" section. This will make your release note show up in the Guide section of the website.
  • Delete this instructions of course

Context

Excerpt

Status
titleSNEAK PEEK
 MANDATORY - Short description of the business need, value and high-level solution, written from the perspective of an operator. Keep it concise and put the new feature in the business context of customers.

Status should be 

Status
titleSNEAK PEEK
 for features released in more than one sprint, 
Status
subtletrue
colourBlue
titleUPCOMING
 for features coming in the current sprint. Feel free to add a second tag in front of a second paragraph if you re-use the page over several sprints.

Solution

RECOMMENDED - Description in more details about what the feature is. Keep it more operator-oriented, not overly "marketing".

Warning
titleImportant information

Communicate also in this section important limitations or information that the customer should not miss.

Info
titleHighlight

Use info box if you want to highlight a particular point.

Getting started

MANDATORY - What is the setup required to use the feature (even if none, please mention)? Where can I see the feature? (this is intended to be a short guide). At least one screenshot should be provided, at latest for the finalized release note at sprint end.

Examples

...